Responsible Travel Forum

Location: Scandic Star Hotel, Sollentuna
Date: 2014-10-03
Organization: SBTA och Project ICARUS

We hear more and more talk about the importance of working with duty of care, safety, security and the well-being of travellers. In a survey conducted by SBTA in the spring of 2014, responding Travel Managers said that the management main focus with regards to TM-related issues was now Risk. With this in mind, we set out to create a program around these issues.

A team of industry experts will come together to discuss the importance of implementing responsible travel practices with a focus on duty of care, safety, security and well-being of travellers. We want to demonstrate that responsible corporate travel programmes CAN add value and deliver an ROI for a business. In addition, there is the opportunity to meet suppliers via an exhibition area.

This forum will explore the theory and practice of creating and managing a responsible travel programme. Created to appeal to travel buyers looking to create a new programme and to others who want to learn how to move their existing programme to another level

Duration:  09.00-16.00

Participation fee:

SBTA member (or member of other BTA association) 995 SEK excl VAT
Non-members 1295 SEK excl VAT

Fee includes full day seminar program, coffee breaks and lunch.

Facilitators: Lotten Fowler, General Manager, SBTA and Bernard Harrop, Head of Sustainability, Project ICARUS, GBTA Foundation

Registration and Table-Top Exhibition opens.

Welcome from Head of SBTA and introduction from Head of Project ICARUS.

Duty of Care – Simon McMenemy – Ogletree Deakins
–    What is the legal framework for managing risk in travel and meetings?
–    What needs to be done to ensure travellers, and the company, stay within the law, both at home and overseas?

ISOS – Risk strategy – Tim Willis – International SOS
–    How do you develop and manage a risk strategy and policy that includes safety, security and traveller well-being?
–    What the components are and where do the responsibilities lie?
–    Technology / Traveller tracking component

Hotel risk – Peter Claeson – Scandic Hotels
–    Managing risk in hotel programmes
–    What are Scandic doing to protect travellers?

Airport security – Fredrik Jaresved – Swedavia
–    Managing risk in your air programme
–    Things to know about airport security and flying risks


Technology for frequent travellers  – Scott Torrey – Concur  
–    How to manage stress ‘on the road’
–    Review of the latest frequent traveller technology

Audience  Question and Answer  with the morning’s speakers  

Lunch and Table-Top exhibition, where you get the opportunity to meet the exhibitors and network with peers

Travel Buyer perspective – Christian Riebne – Ericsson
–    How Ericsson protects its travellers by creating, managing and communicating a travel policy
–    How they cope with emerging risks such as – EBOLA, Ash Cloud, personal/company data?
–    Policy, supply chain strategy, RFP, role of TMC/ISOS, communication/compliance etc.

Theory of stress –  Anne-Marie Holma – University of Vaasa in Finland
–    A look at academic research
–    Understanding and recognising traveller stress

Practical programs and drivers of Responsible Travel  –  Jan Peter Bergkvist – SleepWell AB
–    How to include traveller well-being in your travel programme
–    Overview of where this all fits into the concept of Responsible Travel?

Audience  Question and Answer with the afternoon speakers

Coffee – Table-top exhibition and Networking.

Final remarks

Sign up by clicking on this link.

Download programme (pdf)

Speakers include:

  • Jan Peter Bergkvist, Owner and Senior Advisor at SleepWell AB
  • Simon McMenemy, Legal partner at Ogletree Deakins in London, UK.
    Simon is a specialist in international risk management, duty of care, employer liability, anti-bribery & corruption
  • Anne-Maria Holma, Assistant Professor at the University of Vaasa, Finland.
    Anne-Maria is an expert in International Business and Strategic management with a focus on the impact of traveller stress and well-being.
  • Peter Claesson, Safety and Security Controller at Scandic Hotels AB
    Peter has a long background within Safety and Security and has only been in the travel industry for 4 years. He brings valuable insights and new angles to the discussion to safety and security in travel.
  • Tim Willis, Security Director in the Nordic Region for Control Risks and International SOS.
    In this capacity he advise companies on their Travel Security Risk Management processes, assessing areas for improvement and developing policies and procedures to advance the organisations’ risk management maturity.
  • Christian Riebne, Global Travel Manager Ericsson
    Christian has a long background in the travel industry both from a buyer and supplier perspective. Employee safety is paramount to Ericsson’s
    corporate travel program and he will share his view and present how Ericsson works with it before and during the trip.

This event has been approved for 3 recertification credits (GTP recertification)

The Responsible Business Travel Forum is brought to you by the Swedish Business Travel Association, in association with Project ICARUS, the sustainability programme from the Global Business Travel Association.

About Project ICARUS
Project ICARUS, a GBTA Foundation initiative, was started in 2006 by the Institute of Travel and Meetings (ITM) in the UK. Since that time it has grown to be the most widely recognized and respected Corporate Sustainability/Corporate Social Responsibility program within the global business travel and meeting industry.
The objective is to encourage buyers and sellers of travel and meetings products and services to engage in meaningful conversations about the subject of sustainability and move the industry forward in a constructive and effective manner.
This is a project led by and targeted primarily at national and international travel buyers/managers and their suppliers/intermediaries, who wish to integrate sustainability into the way they manage, run and supply travel and meetings programs.
For more information contact Bernard Harrop, Head of Sustainability, Project ICARUS on:

SBTA - Swedish Business Travel Association

Box 807, SE-101 36 STOCKHOLM

 +46 (0)8 410 800 92

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